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Aston Martin
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Saleforce project implementation:
Participated in the design and implementation of Aston Martin China's Salesforce project, and subsequently promoted it to all dealer stores in China. The scope of implementation: sales team, marketing team and after-sales team.
- Salesforce training cooperation:
Provide Salesforce training for the employees of Aston Martin China headquarters and each distributor, and also provide follow-up maintenance service for them.
- BI analysis:
Mainly for the marketing and sales departments to do some data reports and dashboards, data analysis and market sales forecasting based on Salesforce Analytics.
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China Xin Chen Auto Parts
- CRM Information System implementation: China Xin Chen has its own specific customer relationship management process. We create cutomized sytem to them to manage their customer and transaction data in their own ways. Fully engaged in system requirements, design, development and testing. It was golive and keep running till now. Apply the updates per quarter till now. Running quite well.
- BOM Management :The key pain point is the BOM manamgement, we develop an tool embedded in CRM to manage the BOM. Quite flexible and easy to combine and split materials.
- BI analysis: We built data warehouse in backend to manage all data and build an BI platform upon that. Generating lots of reports and dashboard to the executive team.
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China Shun Chi Group
- CRM Information System implementation: Using Wechat mini program as a platform to make the customized CRM(for China user only). The backend system is Changyun No 7 system which is a Changyun self-developed CRM system. Change the UI to suite different devices.
- Users Training in Asia: Rolling out user training in 11 countries in Asia. Let the users know how to use the system more directly and setup the support hierarchy for our customer.
- Data Analysis:Customer keens to have their owner customer’s pic. We use data analysis to draw out the customer’s image and major market, which is quite helpful according to the comments from our client.